Tell us where you are today with your customer support.
First, we take the average cost to resolve a customer support request. Then, we factor in how many requests you receive, the number of agents you have. By combining these metrics, we can calculate how much you’ll save.What is a request?
A request is a single instance of a person contacting your customer service department to ask for assistance. A request can be a phone call, an email, a social media message, a live chat, and more.
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