The story of Chathero
Chathero is operated by an agency network consisting of digital agencies and technology companies. We know the requirements in conversational marketing, e-commerce, customer management and customer service from a large number of customer projects in various industries. New digital technologies are our passion and since 2016 we have been working intensively on the topics of chatbots, voice applications and the use of artificial intelligence.
We have filtered out the best components from running projects and combined them to a unique tool – that's how the idea for Chathero was born.
Munich | Mainz
Run by digital agency network
Founded in
Munich, 2019
Team of
35 employees
Our mission
With the rise and spread of artificial intelligence (AI) in customer service, new automation and cost saving potentials are opening up.
Conversational customer service offers an individual, bidirectional real-time communication between companies and customers. We believe that conversation using chatbots and their methodology provide the right tool for this.
Therefore, we have developed an all-in-one SaaS chatbot platform that offers considerable added value to the company and its customers.
Your benefits at a glance
User experience improvement
Customer service improvement
Service integration opportunities
Resource
saving
Purchase process simplification
Personalized
service
The way we work
„We want to inspire people with innovations and mature solutions for marketing, sales and customer service. Long-term customer relationships are at the center of our thoughts and actions.”
Martin Burst
Roland Wagner
