INBOX
Accelerate Team Performance with Our AI-Powered Omni-Channel Inbox
The Inbox supports Webchat, Whatsapp and SMS - Designed for maximum efficiency, our omni-channel shared inbox harnesses AI to ensure rapid response times, fostering smarter teamwork and faster collaboration.
AI Powered Replies
Use AI to Draft agent replies, optimize automated AI replies and train your AI on the fly.
Multi-Channel Integration
WhatsApp messages, web chats and SMS interactions all converge seamlessly into your single, centralized AI inbox
Optimized for Productivity
A fully adaptable workspace allows your team to work in their preferred workflow, ensuring maximum productivity.
SUPPORT MANAGEMENT
Enhanced Assignment Management for Your Team and Clients
Streamlined Chat Assignments for Effective Team Collaboration and Customer Communication
Effortless assign the right person to each conversation
Assign conversations to specific teams or teammates, or allow customers to select the department they want to engage with at the chat's initiation.
Note Adding and User Mentions
Simplify team communication with a feature to add notes and '@' mention colleagues.
Streamlined Support Queue Management
Enhances user experience and operational efficiency by implementing an intelligent queue system that smartly prioritizes and directs customer queries
HELPCENTER
Enhance Customer Independence
Effortlessly link your help center across the platform, ensuring customers can discover the right answers at the right time, exactly when they need them.
Enhance Your Articles with Ease
Easily enrich your articles with videos or media files, tailoring content to meet your customers specific needs and preferences.
Tailor to Your Brand Identity
Maintain your brand's unique style within your help center from a single workspace, using user-friendly tools for effortless customization
Provide answers where they matter most
Link your help center to your AI knowledge base or live chat for immediate, context-specific assistance where it's most essential.
FEATURES
Boost Productivity with our All-In-One Solution
Omnichannel
Effortlessly manage live chat, WhatsApp and SMS communications from one central inbox.
Team management
Optimize team workflows with our streamlined inbox, enabling efficient task assignments, note-adding, and team user mentions.
Reporting
View real-time data on conversations and queues in your dashboard for swift team performance enhancements.
Wide range of applications
- Engangement
- Sales
- Support
Engangement
Boost customer engagement and deepen customer relationships
Attract new customers with AI-driven chat interactions
Acquire new customers through structured AI-driven dialogs and messages
Leverage interaction-oriented marketing on your website, online store, and social media
Promote and place products and services effectively
Optimize real-time customer management for all types of inquiries
Marcel R.
Team leader / mediaboxx
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Sebastian S.
Managing Director / Advertising agency
Boosted by Chathero's chatbot solution
I was sceptical about AI chatbots after trying several with lukewarm results. But Chathero? It's in a league of its own. The way it interacts with customers, addressing their queries and even upselling products, feels incredibly intuitive. Sales have increased, and our customers often mention the swift and helpful chat support. Thank you, Chathero, for revolutionizing our customer experience!
Ben
Senior developer / freelance
The game-changing AI chatbot revolutionizing customer support!
Chathero's AI capabilities are unmatched, effortlessly handling diverse queries and seamlessly integrating into our systems. With reduced support tickets and enhanced customer feedback, Chathero isn’t just a tool—it’s a game-changer. Highly recommended!
Marcel R.
Team leader / mediaboxx
Revolutionizing image editing service
In the intricate world of image editing, clients have diverse and specific queries. Chathero has been our right hand, adeptly handling questions from color correction nuances to layered editing techniques. Available 24/7, it ensures our clients receive expert responses instantly. For image editing firms, Chathero is a genuine asset.
Sebastian S.
Managing Director / Advertising agency
Boosted by Chathero's chatbot solution
I was sceptical about AI chatbots after trying several with lukewarm results. But Chathero? It's in a league of its own. The way it interacts with customers, addressing their queries and even upselling products, feels incredibly intuitive. Sales have increased, and our customers often mention the swift and helpful chat support. Thank you, Chathero, for revolutionizing our customer experience!
Ben
Senior developer / freelance
The game-changing AI chatbot revolutionizing customer support!
Chathero's AI capabilities are unmatched, effortlessly handling diverse queries and seamlessly integrating into our systems. With reduced support tickets and enhanced customer feedback, Chathero isn’t just a tool—it’s a game-changer. Highly recommended!
Marcel R.
Team leader / mediaboxx
Revolutionizing image editing service
In the intricate world of image editing, clients have diverse and specific queries. Chathero has been our right hand, adeptly handling questions from color correction nuances to layered editing techniques. Available 24/7, it ensures our clients receive expert responses instantly. For image editing firms, Chathero is a genuine asset.
Sebastian S.
Managing Director / Advertising agency
Boosted by Chathero's chatbot solution
I was sceptical about AI chatbots after trying several with lukewarm results. But Chathero? It's in a league of its own. The way it interacts with customers, addressing their queries and even upselling products, feels incredibly intuitive. Sales have increased, and our customers often mention the swift and helpful chat support. Thank you, Chathero, for revolutionizing our customer experience!
Ben
Senior developer / freelance
The game-changing AI chatbot revolutionizing customer support!
Chathero's AI capabilities are unmatched, effortlessly handling diverse queries and seamlessly integrating into our systems. With reduced support tickets and enhanced customer feedback, Chathero isn’t just a tool—it’s a game-changer. Highly recommended!
Marcel R.
Team leader / mediaboxx
Revolutionizing image editing service
In the intricate world of image editing, clients have diverse and specific queries. Chathero has been our right hand, adeptly handling questions from color correction nuances to layered editing techniques. Available 24/7, it ensures our clients receive expert responses instantly. For image editing firms, Chathero is a genuine asset.
Sebastian S.
Managing Director / Advertising agency
Boosted by Chathero's chatbot solution
I was sceptical about AI chatbots after trying several with lukewarm results. But Chathero? It's in a league of its own. The way it interacts with customers, addressing their queries and even upselling products, feels incredibly intuitive. Sales have increased, and our customers often mention the swift and helpful chat support. Thank you, Chathero, for revolutionizing our customer experience!
Ben
Senior developer / freelance
The game-changing AI chatbot revolutionizing customer support!
Chathero's AI capabilities are unmatched, effortlessly handling diverse queries and seamlessly integrating into our systems. With reduced support tickets and enhanced customer feedback, Chathero isn’t just a tool—it’s a game-changer. Highly recommended!
Marcel R.
Team leader / mediaboxx
Revolutionizing image editing service
In the intricate world of image editing, clients have diverse and specific queries. Chathero has been our right hand, adeptly handling questions from color correction nuances to layered editing techniques. Available 24/7, it ensures our clients receive expert responses instantly. For image editing firms, Chathero is a genuine asset.
Sebastian S.
Managing Director / Advertising agency
Boosted by Chathero's chatbot solution
I was sceptical about AI chatbots after trying several with lukewarm results. But Chathero? It's in a league of its own. The way it interacts with customers, addressing their queries and even upselling products, feels incredibly intuitive. Sales have increased, and our customers often mention the swift and helpful chat support. Thank you, Chathero, for revolutionizing our customer experience!
Ben
Senior developer / freelance
The game-changing AI chatbot revolutionizing customer support!
Chathero's AI capabilities are unmatched, effortlessly handling diverse queries and seamlessly integrating into our systems. With reduced support tickets and enhanced customer feedback, Chathero isn’t just a tool—it’s a game-changer. Highly recommended!
Marcel R.
Team leader / mediaboxx
Revolutionizing image editing service
In the intricate world of image editing, clients have diverse and specific queries. Chathero has been our right hand, adeptly handling questions from color correction nuances to layered editing techniques. Available 24/7, it ensures our clients receive expert responses instantly. For image editing firms, Chathero is a genuine asset.
Sebastian S.
Managing Director / Advertising agency
Boosted by Chathero's chatbot solution
I was sceptical about AI chatbots after trying several with lukewarm results. But Chathero? It's in a league of its own. The way it interacts with customers, addressing their queries and even upselling products, feels incredibly intuitive. Sales have increased, and our customers often mention the swift and helpful chat support. Thank you, Chathero, for revolutionizing our customer experience!
Ben
Senior developer / freelance
The game-changing AI chatbot revolutionizing customer support!
Chathero's AI capabilities are unmatched, effortlessly handling diverse queries and seamlessly integrating into our systems. With reduced support tickets and enhanced customer feedback, Chathero isn’t just a tool—it’s a game-changer. Highly recommended!