The AI Agent Platform forMarketing, Sales & Customer Service

    Customer communication that thinks ahead and takes action.
    Across all channels. Around the clock.

    Chathero manages your customer communication through specialized AI Agents across all departments.

    For more engagement and revenue with your customers – so your teams can focus on what really matters.

    • Centralized AI knowledge base for consistent customer communication
    • Role-based AI Agents for all departments
    • Voice, webchat & WhatsApp from one suite
    GDPR-compliant
    EU Hosting
    Ready to deploy

    These companies trust Chathero

    QCells
    Silithium
    Reutlingen
    SoVD
    NXB Rating
    Mit Claim
    Das Studio
    HM
    ATEC
    Camponovo
    IHK Koblenz
    HI
    IHR
    IHK Duisburg
    Mediaboxx
    Stiftung Tumorforschung
    IHK Offenbach
    BGEH
    Leifeld & Nihon Spindle
    QCells
    Silithium
    Reutlingen
    SoVD
    NXB Rating
    Mit Claim
    Das Studio
    HM
    ATEC
    Camponovo
    IHK Koblenz
    HI
    IHR
    IHK Duisburg
    Mediaboxx
    Stiftung Tumorforschung
    IHK Offenbach
    BGEH
    Leifeld & Nihon Spindle
    Business Reality

    Data in silos. Disconnected tools.

    The result: customer communication without unity, consistency, or efficiency.

    The reality in many companies

    • Data in silos – CRM, shop, website and ERP without connection
    • Many tools accessing isolated systems independently
    • Channels and departments communicate past each other

    → Inconsistent answers. Media breaks. Lost potential.

    Chathero: One platform. One logic.

    • Fragmented knowledge becomes a central, AI-optimized source
    • Disconnected channels become one unified logic
    • Department silos become a measurable customer journey

    → Unified communication. Measurable impact. Scalable processes.

    Chathero connects what's separated today – so customer communication scales.

    Chathero Platform

    One platform. Six advantages.

    What concretely improves for your business with Chathero.

    AI Agent Platform instead of isolated chatbots

    Chathero relies on role-based AI Agents for marketing, sales, and customer service. No standalone solutions, no use-case bots – but a platform with clear structure.

    One central AI knowledge base for all Agents

    All AI Agents access the same reliable knowledge source. One knowledge for all channels, touchpoints, and roles – consistent, controlled, and current.

    Voice, Webchat & WhatsApp – from one AI logic

    Phone, webchat, and messenger are equal channels. Chathero controls voice and chat from the same AI logic – without media breaks.

    From communication to action & revenue

    AI Agents don't just answer questions, they trigger processes. From message to action: leads, appointments, orders, and follow-ups – automated and measurable.

    End-to-end customer journey in one platform

    One platform for the entire customer lifecycle. Marketing, sales, and customer service seamlessly interlock – controlled by AI Agents.

    Built for mid-sized companies – without enterprise complexity

    Quick to start, clearly priced, and GDPR-compliant. Enterprise capability as SaaS – implemented for mid-sized companies.

    How it works

    One Platform. One Logic.

    Consistent Results.

    The AI layer between your customers and your systems

    External

    B2C
    B2B
    Partner
    Suppl.

    Internal

    Support
    Employees
    Requests
    Responses
    Chathero

    AI Agent Plattform

    Integrated Channels

    Voice
    Chat
    WhatsApp
    Knowledge
    AI Agents
    Automation
    Central Knowledge Base
    Central
    Data

    Integrations

    Website, CRM, Shop, ERP

    Data Sources

    WWW
    PDF
    XLS
    CSV
    SQL
    PIC
    Video
    Cloud

    Along the Customer Journey

    Marketing
    Sales
    Commerce
    Customer Service

    The Result:

    Consistent answers
    Faster processes
    Measurable revenue contribution
    AI Agents

    Four Agents. One Goal.

    Relieve your teams – around the clock.

    Every agent accesses the same knowledge base.

    Marketing Agent

    Activates leads via webchat and WhatsApp. Personalizes outreach and automates campaigns – across all channels.

    Sales Agent

    Advises prospects via chat or phone. Qualifies inquiries and guides them to purchase decisions.

    Commerce Agent

    Recommends products and alternatives in dialog. Increases conversion and cart values – automatically.

    Customer Service Agent

    Handles recurring inquiries via chat and phone. Relieves support teams – around the clock.

    Lächelnde Person im Gespräch mit KI-Chatbot

    Haben Sie Fragen zu unseren Antriebslösungen?

    Welcher Frequenzumrichter passt zu meiner Anlage?

    Basierend auf Ihren Spezifikationen empfehle ich die Serie FU-3200. Hier sind die technischen Daten. ⚙️

    Datenblatt anfordernBeratung buchen
    Knowledge Base

    Train once.

    Answer correctly everywhere.

    All channels, all agents – one consistent knowledge.

    The heart of Chathero is the integrated AI knowledge database. It is fed from website, shop, PDFs, documents, CSV/XLS, and internal systems.

    Advantage:

    • No multiple training
    • No channel-dependent answers
    • Full control
    WebsiteShopPDFsCSV/XLSInternal Systems
    For Mid-Sized Companies

    Enterprise power.

    Without enterprise complexity.

    Live in days. Transparently priced. Immediately scalable.

    SaaS platform instead of custom project

    Fast integration into voice, chat, and messenger channels

    Clear packages, transparent scaling

    ChatheroEnterprise performance – optimized for mid-sized companies.
    Security

    Your data stays in Germany.

    GDPR-compliant. EU Hosting. Multi-tenancy.

    Hosting in Germany / EU
    GDPR-compliant data processing
    Role and permission concepts
    Multi-tenancy

    Ready to automate your customer communication?

    See in a personal demo how Chathero works for your business.

    01
    Schedule demo
    02
    Get onboarded
    03
    See results