One Platform. One Logic. All Channels.
Enterprise power for mid-sized companies – without IT projects
Chathero combines AI Agents, knowledge base, workflows, and unified inbox in one central platform. Ready to deploy. GDPR-compliant.
Why an AI Agent Platform?
Because tools can't replace a system.
Mid-sized companies add more tools – but not more impact.
The Problem
- Chatbots and tools work in isolation
- CRM, shop, and support are disconnected
- Knowledge is scattered, answers are inconsistent
- Automation remains patchwork
The Solution
- One AI layer for all channels
- Communication, knowledge, and processes connected
- Consistent answers from one knowledge base
- End-to-end automation instead of isolated solutions
Chathero connects what's separated today – so customer communication scales.
Content Knowledge and Product Knowledge
in one platform.
The AI Agent Platform is built on a central AI knowledge base that combines two types of knowledge:
Content Knowledge
Websites, FAQs, documentation, PDFs, and internal guidelines
Product Knowledge
Structured product data from shop and ERP systems – prices, variants, availability
All AI Agents access both knowledge types simultaneously – for consistent answers, informed advice, and scalable sales.
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Role-based AI for every phase.
From lead generation to after-sales.
Marketing Agent
Lead generation, qualification, and activation – automates campaigns and guides prospects along the journey.
Solutions → MarketingSales Agent
Consultation, closing, and upselling – qualifies inquiries and actively supports purchase decisions.
Solutions → SalesCommerce Agent
Product consulting, recommendations, and conversion optimization – increases cart values and advises on suitable alternatives.
Solutions → E-CommerceCustomer Service Agent
Self-service, status queries, and support relief – reduces ticket volume and handles recurring inquiries.
Solutions → Customer ServiceAll controlled by AI Agents based on the same knowledge and decision logic.
From conversations to results.
Communication meets automation.
AI Agents trigger actions, transfer data, and automate follow-up processes:
Communication becomes a revenue driver – not a cost factor.
Scale safely with platform logic.
More efficiency, consistent quality.
Central Control
One logic for all agents and channels
Shared Knowledge Base
Content + Product Knowledge for consistent answers
End-to-End Automation
No manual handoffs between systems
SaaS, Not Projects
Quick deployment without agency dependency
GDPR-Compliant
Hosting in Germany / EU
Modularly Scalable
Grows with new use cases and channels
Result: More efficiency, consistent quality, and measurable impact per interaction.
Frequently asked questions about the AI Agent Platform.
Ready to automate your customer communication?
See in a personal demo how Chathero works for your business.