Our Story
From practice for practice – how years of experience in customer projects led to an innovative AI Agent platform.
Chathero combines years of expertise in one AI platform
We've been working with mid-sized businesses for many years and understand their reality: complex customer processes, heterogeneous IT landscapes, and the clear desire for effective technology in customer and service management.
New digital technologies are our passion – since 2021 we've been working intensively on AI Agents, chatbots, voice applications, and the use of artificial intelligence.
We filtered the best components from ongoing projects and combined them into a unified AI Agent platform – that's how Chathero was born: one logic, one knowledge base, all channels.
Why we do what we do
Communication becomes a competitive advantage
Customer expectations are changing faster than most companies can respond. Those still relying on isolated channels and manual processes lose customers to competitors who communicate faster and more consistently.
We believe the decisive lever lies not in individual tools, but in a seamless AI logic that connects all channels, departments, and touchpoints – in real time, bidirectionally, and with learning capability.
That's why we're building Chathero: so businesses can create measurable value from every conversation – for their customers and their business.
Your Benefits at a Glance
Chathero increases the efficiency of your customer management
User Experience
Improve user experience through intuitive conversations
Customer Service
Optimize customer service with 24/7 availability
Integration
Seamless connection to existing systems and tools
Save Resources
Efficient use of team resources through automation
Purchase Process
Simplify the purchase process for higher conversions
Personalization
Individual service through intelligent customer profiles
Management Team
Our founding team combines expertise from technology, agency, and entrepreneurship
Martin Burst
Co-Founder & CEO
Roland Wagner
Co-Founder & CTO
Christian Burst
Co-Founder & Advisor
Ready to automate your customer communication?
See in a personal demo how Chathero works for your business.