Extra Messages / Queries
Additional credits (messages / queries)
€ 7 per 1,000 credits / month
Overview of all plans and prices
Suitable solutions for your needs. All information about prices and packages can be found here at a glance.
Monthly billing
Yearly billing
Save up to 13 %
Essential
Smaller companies and start ups
€ 165/ monthly
€ 1,980
billed annually
Usage data
Knowledge Base: 2M
Messages / month: 1,000
AI Assistents: 1
Team User: up to 2
ChatGPT-4o / Turbo
Usage, Messaging and Team Access | |||
| Knowledge Base - Storage Volume | 2M | 5M | individual |
| Messages / Queries (monthly) | 1,000 | 5,000 | individual |
| AI Assistents / AI Chatbots | 1 | 2 | individual |
| Team User | up to 2 | up to 5 | individual |
| ChatGPT-4 Turbo / ChatGPT-4o | |||
Core Features | |||
Chat & Messaging | |||
| Central Inbox | |||
| AI Webchat | |||
| WhatsApp AI Messaging | |||
| WhatsApp Broadcast / Newsletter | |||
| Facebook Messenger | |||
| Live Chat | |||
| Analytics (KPIs) | |||
Connectivity & CRM | |||
| CRM | |||
| 3rd Party Integrations | |||
Expert Onboarding and Dedicated Support | |||
Onboarding & Support | |||
| Onboarding Services | |||
| Customer Support | |||
Additional integrated Features | |||
| Lead Management | |||
| Automation Flow Builder | |||
| Brand / CI custimazation Tool | |||
| Editable Assistent / Chatbot Fields | |||
| Bot Persona Creator | |||
| Customizable Chatbot embed Formats | |||
| Role-based Team User Control | |||
| Response Thumbs-Up / Down Feedback | |||
| Customizable Email Notifications | |||
| Simple Website Integration | |||
| Appointment Booking / Planer | |||
| White Label | |||
Optional Add-Ons and Services
More Channels
Additional channel (WhatsApp / Website / 3rd party integration)
€ 49 per channel / month
Additionial Team Members
Get one more team member account
€ 9 per team user / month
Knowledge Base - Extra Storage Volume
Get more knowledge base (character) storage volume
€ 9 per 1M characters / month
Onboarding Service
We guide you through the onboarding process to ensure fast, easy, and effective use of our solution from day one.
€ 249 per AI assistant / AI chatbot
Get started with Chathero today!
Frequently asked questions
How many users can use the assistant/chatbot simultaneously?
There is no limit. If the chatbot is embedded on a publicly accessible website, any number of users can interact with it at the same time.
Can I get a demo of Chathero’s features?
Yes, absolutely! You can book a demo with us directly here.
What is an AI assistant / AI chatbot?
An AI assistant / AI chatbot is based on data and a dialog interface. It answers questions about your data – even if the data comes from multiple documents.
What counts as 1 AI assistant / AI chatbot?
One AI assistant / AI chatbot refers to a single instance that contains specific data and defined chat flows. It can answer questions based on this data – even if the data comes from multiple documents.
What is the difference between ChatGPT-4 Turbo and GPT-4o?
GPT-4o impresses with its multimodal capabilities: It processes text, audio, images, and video, and responds in real time. It also features improved multilingual support.
ChatGPT-4 Turbo, by contrast, is optimized for text-based tasks. It is fast, cost-efficient, and can handle long inputs. It’s especially suitable for structured tasks like programming, writing, and analysis. While GPT-4o is ideal for a wide range of general applications, Turbo is a great choice for efficient text processing.
When is my message/query credit renewed?
Credits are renewed at the beginning of each calendar month – regardless of the signup date. Example: If you sign up on February 15, your credits will be renewed on March 1.
How do I know how many characters are in my document?
After uploading your documents, Chathero shows you the character count per file and the total number across all documents.
Can I upload multiple files at once?
Yes, you can upload multiple files in different formats at the same time.
How much data (number of characters / MB) can I upload to the assistant/chatbot knowledge base?
Essential: 2M characters / ~25 MB / Professional: 5M characters / ~125 MB
Additional storage for the knowledge base is available for €9 per 1M characters.
How do message/query credits for AI responses work?
ChatGPT-4 Turbo: 1 response = 1 credit / ChatGPT-4o: 1 response = 10 credits
You can change the model in the chat settings.
How does knowledge base storage work?
Your data limits:
Essential: 2M characters (~25 MB) / Professional: 5M characters (~125 MB)
You can purchase more storage at any time for €9 per 1M characters.
Are unused message/query credits carried over to the next month?
No, unused credits expire at the end of the month.